Privacy Policy

Medical Billing Company

Our Privacy Policy

At Bright Health Alliance, we value your privacy. Since we provide medical billing services, we collect some personal and health information to serve you better. This policy explains how we collect, use, protect, and share your information in simple words.

Information We Collect

We may collect your personal details like name, address, phone number, and email. We also collect health and insurance information needed for billing, payment details to process claims, and some technical information when you visit our website, such as your IP address and browsing activity.

How We Use Your Information

We use your information mainly to provide medical billing services. This includes processing insurance claims, handling payments, and keeping proper records. We also use the information to follow healthcare rules like HIPAA, improve our services, and answer your questions.

Who We Share Information With

We do not sell or rent your information to anyone. We only share it with healthcare providers, insurance companies, and trusted business partners who help us deliver billing services. In some cases, we may also share information if required by law or government authorities.

How We Keep Your Information Safe

We take your security very seriously. We use secure systems, encryption, and strict access controls so that only authorized staff can view your information. We also perform regular checks to make sure your data is always safe.

Your Rights

You have full rights over your information. You can request a copy of the information we have about you, ask us to correct any wrong details, or request limits on how your information is used and shared.

How Long We Keep Information

We keep your information only as long as needed to provide our services and to meet legal or regulatory requirements. After that, it is securely deleted.